Mobile observability,
radically reimagined
bitdrift flips the decades-old mobile observability paradigm on its head: log everything, intelligently choose what to store, and instantly deploy changes to your entire fleet.
“After integrating Capture into our development process, we've seen a remarkable transformation in both our team's efficiency and the quality of our customer experiences. We've significantly slashed our bug fixing and mobile incident resolution time, allowing us to mitigate problems at a speed we never thought possible. Our apps now run smoother and the overall stability has significantly improved. This is not just a tool; it's been a game-changer for our mobile development.”
20,000,000+
Mobile Installs
90%
Mobile Developers using Monthly
500,000,000+
Daily Logs Ingested
“Since integrating Bitdrift into our open beta program, we've seen a dramatic improvement in how quickly we resolve issues before they reach millions of users. Ship-blocking defects, which once took days or even weeks to address, are now resolved in just hours as engineers quickly gain critical insights into the root causes. This has significantly reduced the time it takes to learn from production in a practical and tactical way.”
“Bitdrift stands out for its ability to detect and resolve client defects without the need for new production deployments. It’s been indispensable in swiftly identifying and resolving critical issues, ensuring our weekly mobile deployments stay on track. This tool has truly been a game-changer in maintaining a stable production environment and smooth deployments.”
Old vs New
Build and scale better
Most observability is stuck in a traditional model that severely limits how developers debug and monitor their apps. We knew there had to be a better solution, so we created it.
Cost Constraints
Traditional Observability
It’s expensive
Whether you pay for storage or per host, Old Observability costs a lot: well past 30% of most teams’ entire infrastructure bill. That’s because you pay for what you generate, instead of paying for what you actually use and get insights from.
Bitdrift Observability
Doesn’t impose cost constraints
When you only pay for the actual useful data that you store and analyze – not everything you’ve collected – your observability bill isn’t something you need to stress about. New Observability means new, more aligned pricing models.
Log Volume
Traditional Observability
Forces teams to log less
Because Old Observability is so expensive, teams take great care to only log what’s necessary. Logging less means knowing less, and not having the information and context you need when an issue happens.
Bitdrift Observability
Lets you log everything
Without the cost model constraints of Old Observability, you can log everything. And we mean everything, from device events to network context. If it could conceivably be useful for debugging one day, instrument it.
Device Telemetry
Traditional Observability
Assumes dumb devices
In Old Observability, servers and devices are treated like inanimate objects: they can only send exactly what telemetry you tell them to. Beyond simple filters, there’s nothing to an agent beyond just shipping logs.
Bitdrift Observability
Builds intelligence into devices
In New Observability, devices are intelligently deciding how to handle telemetry in real time. Local storage, combined with a Ring Buffer, can log everything but only store what you need.
Feedback Cycles
Traditional Observability
Has slow feedback cycles
Without all of the logs they need to deeply understand an issue when it happens, Old Observability forces teams to add new telemetry after the fact. Customers need to wait for a full deployment cycle and enough time to collect new data before your team can actually fix the problem.
Bitdrift Observability
Has instant feedback cycles
New Observability uses a data / control plane split, and builds intelligence into your devices at the edge. If you need to make a telemetry change, you can do it instantly and deploy immediately without waiting for release cycles or approval.
Mobile
Traditional Observability
Ignores mobile
Mobile lags behind Server when it comes to Old Observability. Mobile developers are stuck using a smashed together medley of crash reporting and device-specific logging frameworks. Many are completely in the dark, and only know about bugs when a user reports one.
Bitdrift Observability
Gives mobile the focus it deserves
Mobile developers deserve (and need!) best in class observability for their fleet. New Observability gives them feature parity with what backend developers have been enjoying for years on server.
How we do it
We've made telemetry free
Most solutions start streaming data to expensive backend observability pipelines on install. Instead, we believe in logging everything, but only storing the data that you actually need.
A highly efficient Ring Buffer means you get more telemetry, without the high costs.
The core of the bitdrift SDK is an efficient, fixed-resource usage log event buffer with flush rules that are configured via real-time APIs. Out-of-the-box integrations let you automatically record the telemetry of the application, from platform specific data, UX session replay data, to network and resource utilization.
This data is persisted through in-memory buffers and then spooled locally to a Ring Buffer built to enable high volume, low overhead local telemetry storage. Logging becomes “free” in most cases as the data is only uploaded when the SDK has been configured to do so - that’s why you can capture orders of magnitude more telemetry without paying the cost of ingesting, indexing, and storing data.
A real-time control plane lets you retrieve data on demand, but only from the clients you need.
With a sophisticated targeting engine, you can instantly find and select the exact set of data to ingest, from a single client all the way to millions of devices.
Rules can be updated server side at any time, and are compiled down to Finite State Machines that are deployed and executed on the client against the local buffer. Any data matching those rules are then uploaded through the same persistent connection.
Get the data you need instantly, without waiting for your next app release.
Why wait 2-3 weeks to fix your customers’ problems? With bitdrift, you can use the control plane to instantly deploy targeting rules and configuration updates at the press of a button. You can turn on and off visibility and data collection in seconds, to millions of clients.
Speed up debugging and incident resolution in a clean, easy to parse user interface.
We integrate many disparate sources of data, from low level networking calls to privacy aware session replay visualizations to provide the precise context you need.
Get a real-time view into your customer's actual experiences, finding issues in minutes instead of months.
Rather than requiring engineers to think about what to log, focus instead on building more and fixing issues faster.
Enterprise Ready
Safeguard credentials, content, and storage
BYOB
Keep strict control over your sensitive data on your own blob storage while bitdrift runs the rest of the system as a full SaaS.
Read About BYOBSOC 2
bitdrift has partnered with Assurance Lab to achieve the SOC 2 type I compliance certification. Customers can now rest easy that their telemetry data is in good hands and governed by audited industry best practices.
Read About SOC 2Ready to get started?
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